Not every customer pays the same price. A wholesale buyer, a loyal regular, or a bulk customer often gets a different rate from a walk-in. Doing this by memory is slow and error-prone. Pay Kar handles it with special rates, so the correct price applies automatically. Here is how.
Adding a special rate
- In the sidebar, open the Inventory menu and click Add Special Rates.
- Choose the customer the special rate is for.
- Choose the product and set the special price for that customer.
- Save. From now on, when you bill that customer for that product, the special rate applies automatically.
You can review and manage all your special pricing under Special Rates List in the same menu.
Why this matters
Special rates do two useful things. They speed up billing, because staff do not have to remember or type a custom price for each important customer. And they protect your margin and your relationships, because the agreed price is applied consistently, no accidental undercharging, and no awkward moment where a customer is charged the wrong rate.
Who special rates are for
- Wholesale customers who buy in bulk at lower prices than retail.
- Regular or loyal customers you have agreed a standing discount with.
- Business accounts on negotiated pricing.
A few tips
- Keep special rates deliberate, only set them where you have genuinely agreed a different price, so your pricing stays clean.
- Review the special rates list occasionally to make sure old agreements are still current.
- Remember special rates protect margin by applying the right price every time, no memory required.
What next
With special rates set, your important customers get their agreed prices automatically, and billing stays fast and correct. See how to create a sales invoice to see it in action.
Sell to wholesale and retail customers at different prices? Book a free Pay Kar demo and we will set up special rates using your own customers and products.
